Yes, all prices on our website are displayed and processed in US dollars (USD), regardless of your location or currency.

No. All product prices are clearly displayed, and we offer free express shipping on every order. What you see is what you pay — no surprises.

Yes. All SHOOZIZ models listed with "Handle Material: Carbon Fiber" are made with genuine carbon fiber — not laminated G10. We take material descriptions seriously, and what you see in the specs is exactly what you get. If you're ever unsure about a specific model, feel free to check the product details page or contact us at shooziz@163.com.

Yes, we ship worldwide. As long as your order goes through successfully at checkout, we can deliver to your location.

Checking our delivery availability is easy. Just follow these steps:

1. Add your favorite items to the cart and proceed to Checkout.

2. Navigate to the [Delivery] section.

3. Click on the [Country/Region] dropdown menu. This list shows all the regions we currently ship to.

•If your Country/Region is listed: Fantastic! Please continue with your order.

•If your Country/Region is NOT listed: This doesn't necessarily mean it's impossible!
We encourage you to contact our support team at [shooziz@163.com] or fill out the form below [Contact Form]. Please provide your full address, and we will personally look into all possible options to get your order to you.

We are constantly working to improve our global reach for our valued fans!

We're sorry to hear that. Please contact us via the Contact Form or by emailing shooziz@163.com, providing your order number and email address, and we'll help you check the latest shipping information. We'll email you an update as soon as possible.

You can still pay by credit card! Simply click "More Payment Options" on the product page or "Check Out" in your cart — both will redirect you to our secure payment page where credit card payment is available. If you still have trouble, feel free to contact us at shooziz@163.com.

Here’s how:

Method 1 – From the Cart page:
1) Add your item to the cart
2) Open the cart and find the Discount section
3) Enter your code and click Apply — the discount will be reflected immediately
4) Proceed to checkout

Method 2 – From the Checkout page:
1) Click "More Payment Options" or "Buy It Now" on the product page
2) On the checkout page, enter your discount code in the “Discount code” field
3) Click Apply to see your updated total

If you’re unable to enter or use a discount code, please contact the SHOOZIZ customer service team via the Contact Form or by emailing shooziz@163.com. Don’t worry—we’ll help you resolve the issue.

Shoot us your code name and the problem you're seeing, and our team will provide you with a new discount code right away. We don't want you to miss out!

We understand how disappointing this must be for you. Please contact us via the Contact Form or by emailing shooziz@163.com, and let us know the model name you’re interested in and your email address. We’ll check our inventory or restocking status and reply to you by email as soon as possible.

Yes, we may still be able to help you! Please contact the SHOOZIZ customer service team via the Contact Form or by emailing shooziz@163.com, and provide the product name, model number, or a photo.We can:
1) Check if we have any unlisted stock left
2) Confirm the next factory restock date
3) Recommend similar models that match what you're looking for

We usually process and ship your order within 2 business days. Delivery time varies depending on your location and shipping method, but generally takes 2 to 4 weeks.

Yes, we're always excited to explore wholesale or dealer collaborations! Please contact us directly via our official email: shooziz@163.com. We'll get back to you with more details.

We also offer an affiliate program for content creators who want to earn commissions by promoting SHOOZIZ products. Click the link below to apply and become a SHOOZIZ affiliate:

https://shoozizknife.goaffpro.com

Once you’ve registered, you can create your own custom referral links for our website and specific products. Share these links on any platform — when a visitor makes a purchase through your link, you'll earn a commission on the actual product payment.

Please make sure to enter your PayPal account information during registration so we can process your commission payouts. Many partners have already earned great profits through this program. Join us today!

Absolutely! All our knives come in custom branded packaging, complete with a premium cleaning cloth and instruction manual — fully ready to gift right out of the box. Whether for an EDC lover, outdoor enthusiast, or collector, it's a thoughtful and practical gift.